Vision and Values
INDEX is an acronym for Industrial Design Expertise. The vision of Index Engineering is to achieve all-round excellence. This has been affirmed by being recognised as the 2012 overall winner of the Emerging Business Category of the Westpac Rotorua Business Excellence Awards.
We have three core values underpinning our company.
- Can-Do Attitude. The ability to deal resourcefully and creatively with unusual problems and difficult situations is a key value in our business. The solutions are practical and our engineers are not afraid to get their hands dirty on the job. We endeavour to accommodate urgent requests from clients due to plant breakdowns or emergencies.
- Open communication. We believe that one of the most important factors in the success of a design, is to truly understand a client’s needs. We work with clients to identify, define and deliver niche solutions to complex problems and believe it is vital that all stakeholders have input into the problem identification, design process and implementation. With proper planning and open communication, we can deliver on-budget and on-time results for our clients.
- Quality. We achieve quality results by the use of the latest engineering software which ensures accurate results and quick response times. Clients can rely on the fact that we have an ISO registered quality system in place. We are committed to providing excellence and inspiring confidence in all our work.